ST. AUGUSTINE, Fla. — "DIABETES HERE I COME" is the message a Starbucks customer received on his drink order at the Palencia Starbucks in St. Johns County.
This story is getting global attention after Action News Jax first reported on it last week.
A @Starbucks customer tells me he's hurt by the message he received on his coffee cup. Details on @ActionNewsJax pic.twitter.com/hNMeC6ysRJ
— Kaitlyn Chana (@KaitlynChana) April 8, 2016
That customer, Scott Boone, no longer wants to remain anonymous. He spoke only with Action News Jax reporter Kaitlyn Chana about why he wants the conversation surrounding diabetes to continue.
“Treat people with respect – none of my customers and none of my friends would appreciate me doing the same thing,” Boone said.
Boone said he’s always had a sweet tooth and once in a while, he likes ordering a 16-ounce white mocha with added “classic syrup.”
“That’s already a sweet drink. Besides the calories it already has a lot of sugar, so I’ve always ordered it,” Boone said.
Boone works in the same plaza as the Palencia Starbucks. Last week, he had an employee place a call and pick up Starbucks coffee for staff members. That employee walked to the Starbucks and picked up the orders. Meanwhile, Boone’s was the only one with a comment.
Action News Jax was the first to show you Boone’s written response back to the baristas. He said he was standing up for his sisters, who suffer from type 1 diabetes.
Boone tells me he wants to show his face to stand up for those who are suffering from diabetes. @ActionNewsJax pic.twitter.com/87SnNBiH3X
— Kaitlyn Chana (@KaitlynChana) April 13, 2016
“They were probably shocked that I did it as I was that I got the cup,” Boone said.
Last week, we took our questions to store manager Kent Miller and Boone said Miller, along with the district and regional manager, were very apologetic.
“They said if they were out front when it happened, it would have been a teaching point,” said Boone.
Boone said he’ll order from Starbucks in the future and will continue to order a grande white mocha with extra sugar.
We’ve reached out to Starbucks for comment about what will happen to the barista that wrote this message, but we didn’t hear back before news time.
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