Report: The #1 Electric Vehicle for Customer Satisfaction

By Craig Johnson

As you can see from the rankings, Tesla is the brand to beat, notching three of the six top results.

What Is the Best Electric Car for 2021 According to Customers?

The rankings come from J.D. Power's first-ever U.S. Electric Vehicle Experience (EVX) Ownership Study, which measures owner satisfaction.

  1. Accuracy of stated battery range
  2. Availability of public charging stations
  3. Battery range
  4. Cost of ownership
  5. Driving enjoyment
  6. Ease of charging at home
  7. Vehicle quality and reliability

<span style="font-weight: 400;">"Once you have an electric vehicle, I can tell you that it's much, much, much more fun to drive than a gas engine vehicle," </span><a href="https://clark.com/podcasts/9-25-20-cheaper-batteries-are-lowering-energy-costs-clark-stinks/"><span style="font-weight: 400;">Clark says on his podcast</span></a><span style="font-weight: 400;">. "The range is getting better and better and the new high-end Tesla goes 500 miles on a charge, … so the range anxiety that people have had will go away."</span>

“Brand loyalty can be fickle among EV owners,” Brent Gruber, senior director of global automotive at J.D. Power, says in a news release. “While early adopters of EVs say they’ll remain loyal to EVs in general, staying with the same brand is not a sure thing. Auto manufacturers will have to keep EV owners and shoppers interested in their products beyond just the cost equation.”

Now let’s look at the mass-market battery electric cars most favored by customers.

See the complete report from J.D. Power here.

Final Thoughts

Interested in a used car? Here's how to save money in the car-buying process.

More Car-Buying Resources From Clark.com:

[ This article was originally published on Clark.com ]

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