Report: The Best Kitchen and Laundry Appliances for Customer Satisfaction

You may ask your friends and family members, but that's a pretty small pool of data. For more than a decade, J.D. Power's Kitchen and Laundry Appliance Satisfaction Studies have tracked how thousands of customers feel about particular brands.

The latest reports are just out: the 2020 Kitchen Appliance Satisfaction Study and the 2020 Laundry Appliance Satisfaction Study. They analyzed how customers felt about 11 segments of major home appliances including:

  • Clothes Washers
  • Clothes Dryers
  • Dishwashers
  • Cooking Appliances
  • Refrigerators

J.D. Power’s Top-Rated Kitchen Appliance Brands

Dishwashers

  • Samsung (878)
  • Bosch (872)
  • LG (869)

Over-the-Range Microwaves

  • Samsung (863)
  • LG (861)
  • Kenmore (860)

Freestanding Ranges

  • Samsung (879)
  • Frigidaire (866)
  • Whirlpool (863)

Cooktops

  • LG (877)
  • GE Appliances (864)
  • Frigidaire (860)

Wall Ovens

  • LG (892)
  • Samsung (887)
  • Bosch (876)

French Door Refrigerators

  • Samsung (884)
  • LG (875)
  • Whirlpool (861)

Side-by-Side Refrigerators

  • LG (867)
  • Samsung (866)
  • Whirlpool (854)

Top-Mount Freezer, Two-Door Refrigerators

  • Samsung (859
  • LG (842)
  • Frigidaire (813)

J.D. Power’s Top-Rated Laundry Appliances

Front-Load Washers

  • Samsung (883)
  •  Whirlpool (883)
  • LG (879).

Top-Load Washers

  • Samsung (872)
  • LG (850)
  • Maytag (842)

Clothes Dryers

  • Samsung (879)
  • LG (867)
  • Whirlpool (857)

See J.D. Power’s full report on the best kitchen and laundry appliances.

But the brand alone shouldn’t determine which appliances you buy. Here at Clark.com, we always want you to comparison shop for the best value.

If you're in the market for a washer or dryer, here is the best time and place to buy.

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