Valencia Way neighbors without gas for nearly three weeks

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JACKSONVILLE, Fla. — It's been nearly three weeks since people at the Valencia Way apartments have been able to take a hot shower or cook on the stove in their homes after their gas was shut off.

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On Thursday, the property owners came to meet with the people who work there. The meeting was closed to the public and to the residents, but Gail Thomas, who is the tenant president, said she's finally starting to see hope.

"They're going to start tomorrow and that's a good thing so we will be getting us some hot water soon," Thomas said.

The gas was shut off on Oct. 1, leaving  600 to 900 people without gas and hot water inside their apartments.

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"I want the residents to be patient and don't get upset about anything. Let them go ahead and do what they have to do," Thomas said.

Action News Jax received a statement from Teco Peoples Gas who supplies the natural gas. Teco officials said they've agreed to take on the project and rebuild the underground system.

This comes after the Millenia companies, which owns the property, tried to have its own workers fix the problem and failed.

"We know that it's not their fault because the gas leaks but we're glad that they found it and we want them to go ahead and fix it so everybody can be safe," Thomas said.

Teco said construction could start this weekend and it's expected to take four to six weeks to be completed.

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