DETROIT — A group of passengers attacked two Spirit Airlines agents at Detroit Metro Airport on Sunday, injuring both and sending one to the hospital.
According to the airline, three passengers attacked the agents while boarding Flight 646 from Detroit to Atlanta, the Detroit Free Press reported.
The agents reportedly asked the passengers to verify the sizes of their carry-on bags before boarding the plane, and that is when tempers flared, Spirit said in a prepared statement.
“The agents attempted to calmly defuse the situation but were physically assaulted by these passengers as they closed a door to stop them from boarding the aircraft,” Spirit stated.
“This violent behavior is completely unacceptable and has absolutely no place in airports or any other place of business,” Spirit Airlines spokesman Field Sutton told CNN.
Lisa Gass, media relations manager for Wayne County Airport Authority, told the Detroit Free Press that police arrested two of the passengers but only cited and released the third one.
Sutton also confirmed to CNN that all three passengers have been “banned from any future travel with Spirit.”