buybuy Baby in Jacksonville is closing: What to know if you have gift cards, coupons or registry

JACKSONVILLE, Fla. — buybuy Baby locations across the country, including the one on Jacksonville’s Southside, are in the process of “winding down” operations.

Action News Jax told you last month when Bed Bath & Beyond Inc., the parent company of buybuy Baby, announced that it would be filing for bankruptcy and closing its remaining stores.

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Store closing sales are underway, with 10% to 40% off the lowest-ticketed prices on strollers, car seats, toys, clothing and more.

Here’s what to know if you have a buybuy Baby gift card, registry, or rewards:

• Customers can no longer redeem coupons, earn or redeem rewards, or use gift cards or merchandise credits.
• Shopping can still be done in-store and online, but not through the app.
• Registry data is safe and can still be viewed at this time. buybuy Baby said it expects to partner with an alternative platform where users can transfer data and complete their registries. No new registries will be created.
• All purchases made during store closing sales will be “as is” and final sale. Returns and exchanges on items purchased before April 26 will be carried out in accordance with store policies through close of business on Wednesday, May 24.
• WelcomeRewards Mastercards and Store Credit Cards will be discontinued. WelcomeRewards points can no longer be earned on these cards. These cards can be used for purchases through July 26 and card holders will be sent detailed information.

Click here to read the list of customer frequently asked questions.

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