Duval County tax collector announces reopening plan

JACKSONVILLE, Fla. — The Duval County Tax Collector’s Office announced that it will resume servicing Duval County residents by appointment only at the Hogan branch beginning Wednesday.

All other locations will remain closed to in-person transactions at this time, but are handling many transactions via the call centers and through mail.

The following precautions will be taken to keep employees and customers safe:

• Customers and staff will be required to wear face masks. Customers will not be permitted to enter without a face mask.
• The number of people permitted inside will be limited to 25 percent of total capacity at each location. The number of staffed work stations will be limited to ensure proper social distancing between employees and customers.
• Tape will be placed on the floor in front of each work station to indicate where the customers should stand in order to maintain 6 feet between the clerk and the customer.
• Customers should not to arrive prior to their appointment time and will be asked to wait outside or in their vehicles if they do.
• Customers without an appointment will not be allowed to enter, and only the customer being served will be allowed in with the exception of minors with parents.
• A cleaning person will be on site all day to clean and sanitize high traffic areas.
• Driving tests and concealed weapons permits will not be offered at this time.

Appointments can be made online at www.duvaltaxcollect.net or by phone at 904-255-5700.

Customers are urged not to make appointments for any transaction that does not require a face-to-face visit. Most transactions can be completed online, by phone or mail. New drivers licenses or renewals that require a picture will need an appointment.

For more information on the Duval County Tax Collector, visit www.duvaltaxcollect.net or call 904-255-5700.

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