JACKSONVILLE, Fla. — About 28,000 students in Duval County are registered to ride the school bus, but not everyone has their bus route yet.
On Thursday the district told Action News Jax it’s continuing to updating parent’s Focus accounts with bus route information.
STORY | Duval County: How to find your child’s school bus route
It says if your child doesn’t have one assigned to them yet, he or she can head to the bus stop that is most convenient to them until they are assigned one.
On Thursday morning Action News Jax watched dozens of buses heading out of the Student Transportation of America bus lot early Thursday morning.
Bus drivers headed out wearing face mask.
Students riding the bus are also required to have face coverings as part of the new normal.
“It’s not like it used to be you know so just letting them know it could be dangerous now for them to be that closed to friend,” Katherine Weaver, told us as she was taking her grandson to Windy Hill Elementary School.
Action News Jax introduced you to Janell Stevenson on Wednesday.
She told me about frustrated she was that she hadn’t received her daughter’s bus route info.
I” got on the phone and again was on hold for another hour until I was at work. I finally got them to answer this morning. the day before school starts to tell me they have a morning bus route prepared but they don’t have anything for the afternoon.
we found out several parents didn’t have their child’s bus route either,” Stevenson said.
After speaking with the district, we were able to help solve Stevenson’s problem and her daughter got her bus route.
The district said as a reminder there is assigned seating on school buses, and family is allowed to sit together.
It’s also the first year the district has had to deal with having students register for a seat on a bus.
And it said part of the problem has been the transportation center handling a higher than normal number of phone calls.
Cox Media Group
