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JEA urging customers to prepare before Hurricane Milton

JACKSONVILLE, Fla. — JEA leaders are monitoring Hurricane Milton as it approaches Florida.

JEA is continuing its suspension of customer disconnections for non-payment as they mobilize to help the community.

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The utility is encouraging customers to visit the JEA website to ensure contact information is up to date and register foe power restoration alerts.

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JEA is urging you to prepare for the hurricane by:

  • Ensuring supply kits are stocked.
  • Reviewing family or business emergency plans.
  • Bringing loose outdoor items indoors.
  • Ensuring trees are trimmed near your home or business.
  • Charging cell phones and mobile chargers.

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JEA wants to also remind you there are three ways to report an outage:

  • Visit jea.com/outage to view JEA’s Electric Outage Map and report an electric or water outage.
  • Call (904) 665-6000 to use our automated system.
  • Text OUT to 69532 (MyJEA).

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